WE LISTEN TO OUR CLIENTS BECAUSE THEY ARE OUR PARTNERS

ACS Athletics understands that our success greatly depends on our customers’ success!  Therefore, our Client Services department is committed to making sure that your full athletic department and coaches are comfortable with the technology and using it to its fullest capability.

Onsite implementation consulting and training – Nothing can substitute the personal touch that is delivered during a face-to-face conversation.  ACS Athletics understands this is key to developing a strong relationship and understanding with our customers.  Our implementation and service representatives will visit your campus several times during the implementation of the product.

Phone and email support – As anyone should expect, our Client Services group is available to help you by email and phone support.  We want to hear from you!

Live chat support – Some of our customers prefer to ask quick questions and receive quick responses while multi-tasking.  ACS Athletics provides a convenient live chat support option with our support technicians.

Web-based trainings – Has your coaching staff turned over or do you need a refresher on a key piece of the system?  Our support department is more than happy to schedule a web-based training with your team to make sure you’re getting the most out of the system.

Recorded trainings – We understand that it can be boring to leaf through a users manual, and it may be more effective to see the system in action.  ACS Athletics provides recorded trainings of key areas within the system.  Just click and watch a short demo of the system at your convenience and then call us if you want a more detailed training!

These options do not reflect all of the ways we are working everyday to make you a raving fan of the software!

"When I think about all of the details that go into recruiting and what I have to accomplish in a given day, I don’t know how I would do it without ACS. The best part of ACS on a day-to-day basis would be the amazing customer service they provide with mail outs and database improvements. The ACS team has personally guided me through the program and helps provide fresh ideas to take our recruiting to another level!"

- Sarah Taylor
Texas A&M University Football Operations